Tag Archives: companies

How not to win me back when I leave your company for a cheaper alternative.

How not to win me back when I leave your company for a cheaper alternative.

A little while ago I did some research and discovered I could save a lot of money (at least for the first year) if I switched electricity providers.

With the way the thing is set up, I'd still be stuck with the same basic provider (they own the pipes), but I can choose a different end provider.

So I happily switched from company X to company Y and all went well.

And today I received a call from company X, asking if I had time for some questions. As I love to see how these conversations go, I said yes. (more...)